Skill Inventory Matrix
Enabler for Internal Mobility Program
Records
| ID | Sector | Division | Department | Unit | Technical Skills |
|---|---|---|---|---|---|
| 4965 | Business Operations | Account Opening & Payment | Accounts Operations | Knowledge of operational workflows for onboarding, account maintenance, and closure across Retail and Corporate segments, including regulatory updates and internal governance protocols. | |
| 4966 | Business Operations | Account Opening & Payment | Accounts Operations | Knowledge of test case development, scenario validation, and defect tracking to support successful deployment of system enhancements and account services automation. | |
| 4967 | Business Operations | Account Opening & Payment | Accounts Operations | Knowledge of compliance requirements governing customer onboarding, account revalidation, and periodic KYC updates as per SAMA and internal standards. | |
| 4968 | Business Operations | Account Opening & Payment | Accounts Operations | Ability to design, document, and implement standard operating procedures, risk controls, and escalation mechanisms for all account-related activities. | |
| 4969 | Business Operations | Account Opening & Payment | Accounts Operations | Ability to translate business needs into clear, actionable Business Requirement Documents and Change Requests, ensuring alignment with functional specifications. | |
| 4970 | Business Operations | Account Opening & Payment | Accounts Operations | Ability to assess technical readiness for product rollouts, influence solution design, and contribute to deployment plans that ensure operational efficiency and scalability. | |
| 4971 | Business Operations | Account Opening & Payment | Accounts Operations | Ability to use platforms such as T24, CRM systems, and workflow engines. |