Skill Inventory Matrix
Enabler for Internal Mobility Program
Records
| ID | Sector | Division | Department | Unit | Technical Skills |
|---|---|---|---|---|---|
| 4774 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of design system frameworks and visual identity governance. | |
| 4775 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of user experience (UX) research methodologies, including ethnographic studies, surveys, and usability testing. | |
| 4776 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles to create experiences that serve diverse user groups. | |
| 4777 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of UI/UX best practices for omnichannel banking platforms. | |
| 4778 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to create and iterate on wireframes, prototypes, and high-fidelity mockups using tools such as Figma, Sketch, or Adobe XD. | |
| 4779 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to lead customer journey mapping and service blueprinting to identify user pain points and enhance end-to-end interactions. | |
| 4780 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to analyze CX metrics (e.g., NPS, CSAT, CES) and translate them into design strategies. | |
| 4781 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to operate and manage a UX Lab for prototype testing, qualitative feedback gathering, and validation of user-centric hypotheses. | |
| 4782 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of design system frameworks and visual identity governance. |
| 4783 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of user experience (UX) research methodologies, including ethnographic studies, surveys, and usability testing. |
| 4784 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles to create experiences that serve diverse user groups. |
| 4785 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of UI/UX best practices for omnichannel banking platforms. |
| 4786 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to create and iterate on wireframes, prototypes, and high-fidelity mockups using tools such as Figma, Sketch, or Adobe XD. |
| 4787 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to lead customer journey mapping and service blueprinting to identify user pain points and enhance end-to-end interactions. |
| 4788 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to analyze CX metrics (e.g., NPS, CSAT, CES) and translate them into design strategies. |
| 4789 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to operate and manage a UX Lab for prototype testing, qualitative feedback gathering, and validation of user-centric hypotheses. |
| 4790 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of design system frameworks and visual identity governance. |
| 4791 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of user experience (UX) research methodologies, including ethnographic studies, surveys, and usability testing. |
| 4792 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles to create experiences that serve diverse user groups. |
| 4793 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of UI/UX best practices for omnichannel banking platforms. |
| 4794 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to create and iterate on wireframes, prototypes, and high-fidelity mockups using tools such as Figma, Sketch, or Adobe XD. |
| 4795 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to lead customer journey mapping and service blueprinting to identify user pain points and enhance end-to-end interactions. |
| 4796 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to analyze CX metrics (e.g., NPS, CSAT, CES) and translate them into design strategies. |
| 4797 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to operate and manage a UX Lab for prototype testing, qualitative feedback gathering, and validation of user-centric hypotheses. |