Skill Inventory Matrix
Enabler for Internal Mobility Program
Records
| ID | Sector | Division | Department | Unit | Technical Skills |
|---|---|---|---|---|---|
| 4739 | Commercial | Prodducts, CX & Enagagement | Knowledge of agile delivery methodologies (Scrum, SAFe) and sprint execution using Jira for cross-functional product development. | ||
| 4740 | Commercial | Prodducts, CX & Enagagement | Knowledge of feature prioritization, user story mapping, and backlog management. | ||
| 4741 | Commercial | Prodducts, CX & Enagagement | Knowledge of business architecture modeling and strategic alignment to integrate product design with enterprise goals. | ||
| 4742 | Commercial | Prodducts, CX & Enagagement | Knowledge of user interface (UI) and user experience (UX) principles. | ||
| 4743 | Commercial | Prodducts, CX & Enagagement | Ability to analyze CX metrics (e.g., NPS, CSAT) and apply customer insights for continuous experience improvement. | ||
| 4744 | Commercial | Prodducts, CX & Enagagement | Ability to conduct product analytics, behavioral segmentation, and performance tracking for optimization and targeting. | ||
| 4745 | Commercial | Prodducts, CX & Enagagement | Ability to map customer journeys and apply experience design frameworks to enhance satisfaction and engagement. | ||
| 4746 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Knowledge of integrated product delivery lifecycles, from ideation to launch, ensuring alignment with business priorities and operational scalability. | |
| 4747 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Knowledge of business architecture principles and their application in aligning product strategies with organizational objectives. | |
| 4748 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Knowledge of regulatory compliance frameworks and QA standards applicable to banking product development and release cycles. | |
| 4749 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Ability to develop and manage enterprise-wide product roadmaps informed by customer insights, market analysis, and competitive benchmarking. | |
| 4750 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Ability to lead cross-functional collaboration among product, delivery, engineering, and CX teams to ensure efficient implementation and alignment. | |
| 4751 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Ability to identify delivery risks, implement mitigation strategies, and ensure continuity across product development pipelines. | |
| 4752 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Ability to build and implement strategic reporting frameworks for senior leadership, including dashboards, risk logs, and delivery scorecards. | |
| 4753 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Knowledge of integrated product delivery lifecycles, from ideation to launch, ensuring alignment with business priorities and operational scalability. |
| 4754 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Knowledge of business architecture principles and their application in aligning product strategies with organizational objectives. |
| 4755 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Knowledge of regulatory compliance frameworks and QA standards applicable to banking product development and release cycles. |
| 4756 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Ability to develop and manage enterprise-wide product roadmaps informed by customer insights, market analysis, and competitive benchmarking. |
| 4757 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Ability to lead cross-functional collaboration among product, delivery, engineering, and CX teams to ensure efficient implementation and alignment. |
| 4758 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Ability to identify delivery risks, implement mitigation strategies, and ensure continuity across product development pipelines. |
| 4759 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Ability to build and implement strategic reporting frameworks for senior leadership, including dashboards, risk logs, and delivery scorecards. |
| 4760 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Knowledge of integrated product delivery lifecycles, from ideation to launch, ensuring alignment with business priorities and operational scalability. |
| 4761 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Knowledge of business architecture principles and their application in aligning product strategies with organizational objectives. |
| 4762 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Knowledge of regulatory compliance frameworks and QA standards applicable to banking product development and release cycles. |
| 4763 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Ability to develop and manage enterprise-wide product roadmaps informed by customer insights, market analysis, and competitive benchmarking. |
| 4764 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Ability to lead cross-functional collaboration among product, delivery, engineering, and CX teams to ensure efficient implementation and alignment. |
| 4765 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Ability to identify delivery risks, implement mitigation strategies, and ensure continuity across product development pipelines. |
| 4766 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Ability to build and implement strategic reporting frameworks for senior leadership, including dashboards, risk logs, and delivery scorecards. |
| 4767 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Knowledge of integrated product delivery lifecycles, from ideation to launch, ensuring alignment with business priorities and operational scalability. |
| 4768 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Knowledge of business architecture principles and their application in aligning product strategies with organizational objectives. |
| 4769 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Knowledge of regulatory compliance frameworks and QA standards applicable to banking product development and release cycles. |
| 4770 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Ability to develop and manage enterprise-wide product roadmaps informed by customer insights, market analysis, and competitive benchmarking. |
| 4771 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Ability to lead cross-functional collaboration among product, delivery, engineering, and CX teams to ensure efficient implementation and alignment. |
| 4772 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Ability to identify delivery risks, implement mitigation strategies, and ensure continuity across product development pipelines. |
| 4773 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Ability to build and implement strategic reporting frameworks for senior leadership, including dashboards, risk logs, and delivery scorecards. |
| 4774 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of design system frameworks and visual identity governance. | |
| 4775 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of user experience (UX) research methodologies, including ethnographic studies, surveys, and usability testing. | |
| 4776 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles to create experiences that serve diverse user groups. | |
| 4777 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of UI/UX best practices for omnichannel banking platforms. | |
| 4778 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to create and iterate on wireframes, prototypes, and high-fidelity mockups using tools such as Figma, Sketch, or Adobe XD. | |
| 4779 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to lead customer journey mapping and service blueprinting to identify user pain points and enhance end-to-end interactions. | |
| 4780 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to analyze CX metrics (e.g., NPS, CSAT, CES) and translate them into design strategies. | |
| 4781 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to operate and manage a UX Lab for prototype testing, qualitative feedback gathering, and validation of user-centric hypotheses. | |
| 4782 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of design system frameworks and visual identity governance. |
| 4783 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of user experience (UX) research methodologies, including ethnographic studies, surveys, and usability testing. |
| 4784 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles to create experiences that serve diverse user groups. |
| 4785 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of UI/UX best practices for omnichannel banking platforms. |
| 4786 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to create and iterate on wireframes, prototypes, and high-fidelity mockups using tools such as Figma, Sketch, or Adobe XD. |
| 4787 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to lead customer journey mapping and service blueprinting to identify user pain points and enhance end-to-end interactions. |
| 4788 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to analyze CX metrics (e.g., NPS, CSAT, CES) and translate them into design strategies. |
| 4789 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to operate and manage a UX Lab for prototype testing, qualitative feedback gathering, and validation of user-centric hypotheses. |
| 4790 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of design system frameworks and visual identity governance. |
| 4791 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of user experience (UX) research methodologies, including ethnographic studies, surveys, and usability testing. |
| 4792 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles to create experiences that serve diverse user groups. |
| 4793 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of UI/UX best practices for omnichannel banking platforms. |
| 4794 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to create and iterate on wireframes, prototypes, and high-fidelity mockups using tools such as Figma, Sketch, or Adobe XD. |
| 4795 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to lead customer journey mapping and service blueprinting to identify user pain points and enhance end-to-end interactions. |
| 4796 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to analyze CX metrics (e.g., NPS, CSAT, CES) and translate them into design strategies. |
| 4797 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to operate and manage a UX Lab for prototype testing, qualitative feedback gathering, and validation of user-centric hypotheses. |
| 4798 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Knowledge of lifecycle-based customer acquisition and retention strategies. | |
| 4799 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Knowledge of customer segmentation techniques using SQL, SAS, Python, or CRM platforms. | |
| 4800 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Knowledge of A/B testing frameworks and optimization methodologies. | |
| 4801 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Knowledge of growth KPIs and ability to build dashboards and reporting frameworks on Power BI or Tableau. | |
| 4802 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Knowledge of customer data management best practices, privacy regulations (e.g., GDPR/SAMA), and ethical engagement principles. | |
| 4803 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Ability to analyze and interpret customer journey data, churn patterns, and conversion metrics. | |
| 4804 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Ability to design and manage loyalty programs that enhance customer retention and increase lifetime value. | |
| 4805 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Ability to lead cross-channel campaign development (email, SMS, app, web, social) | |
| 4806 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Ability to translate customer insights into operational enhancements and collaborate with product, marketing, and operations to optimize service delivery. | |
| 4807 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Knowledge of lifecycle-based customer acquisition and retention strategies. |
| 4808 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Knowledge of customer segmentation techniques using SQL, SAS, Python, or CRM platforms. |
| 4809 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Knowledge of A/B testing frameworks and optimization methodologies. |
| 4810 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Knowledge of growth KPIs and ability to build dashboards and reporting frameworks on Power BI or Tableau. |
| 4811 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Knowledge of customer data management best practices, privacy regulations (e.g., GDPR/SAMA), and ethical engagement principles. |
| 4812 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Ability to analyze and interpret customer journey data, churn patterns, and conversion metrics. |
| 4813 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Ability to design and manage loyalty programs that enhance customer retention and increase lifetime value. |
| 4814 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Ability to lead cross-channel campaign development (email, SMS, app, web, social) |
| 4815 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Ability to translate customer insights into operational enhancements and collaborate with product, marketing, and operations to optimize service delivery. |
| 4816 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Knowledge of lifecycle-based customer acquisition and retention strategies. |
| 4817 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Knowledge of customer segmentation techniques using SQL, SAS, Python, or CRM platforms. |
| 4818 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Knowledge of A/B testing frameworks and optimization methodologies. |
| 4819 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Knowledge of growth KPIs and ability to build dashboards and reporting frameworks on Power BI or Tableau. |
| 4820 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Knowledge of customer data management best practices, privacy regulations (e.g., GDPR/SAMA), and ethical engagement principles. |
| 4821 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Ability to analyze and interpret customer journey data, churn patterns, and conversion metrics. |
| 4822 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Ability to design and manage loyalty programs that enhance customer retention and increase lifetime value. |
| 4823 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Ability to lead cross-channel campaign development (email, SMS, app, web, social) |
| 4824 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Ability to translate customer insights into operational enhancements and collaborate with product, marketing, and operations to optimize service delivery. |
| 4825 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Knowledge of lifecycle-based customer acquisition and retention strategies. |
| 4826 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Knowledge of customer segmentation techniques using SQL, SAS, Python, or CRM platforms. |
| 4827 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Knowledge of A/B testing frameworks and optimization methodologies. |
| 4828 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Knowledge of growth KPIs and ability to build dashboards and reporting frameworks on Power BI or Tableau. |
| 4829 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Knowledge of customer data management best practices, privacy regulations (e.g., GDPR/SAMA), and ethical engagement principles. |
| 4830 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Ability to analyze and interpret customer journey data, churn patterns, and conversion metrics. |
| 4831 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Ability to design and manage loyalty programs that enhance customer retention and increase lifetime value. |
| 4832 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Ability to lead cross-channel campaign development (email, SMS, app, web, social) |
| 4833 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Ability to translate customer insights into operational enhancements and collaborate with product, marketing, and operations to optimize service delivery. |